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Get info on how to pick the perfect size, care for your dress and more!
Like our customers, each of our dresses is unique! To ensure the best fit, we created one size chart that will fit each design. You can find our size chart here. Our more loose fitted or stretchy dresses are available in sizes in sizes XXS - 5X. Our
We do! You can find them online here or if you're local, you can get a physical card at our showroom 😁. To use your gift card, simply enter it in the check out cart in the "Discount code or gift card" box.
For items that do not require dry cleaning, we recommend hand washing with cold water and hanging to dry. *Please note, some items may have some dye bleed, so we recommend washing alone or with like colors to avoid color transfer.
Wrinkles are a pain! We totally get it and thankfully we're experts in this 😉. The #1 way to get rid of wrinkles is using a steamer. If you don't have access to a steamer, use your iron's steam setting and that should help although it may take a bit
We are proud to be partnered with some of the best manufacturers in the world that prioritize both the care of the garments and the people who help create them. Our dresses are dreamt up at our HQ in Utah and brought to life across our facilities in
We use high quality zippers on all our dresses. Even the best of the best can still get stuck, so we have some helpful tips if you find yourself with a stubborn zipper. The trickiest area tends to be at the waist band, since that is where the fabric
We don’t have an exact date on when items will be back, so, we encourage you to sign up for a restock notification by clicking the "email when in stock" button (found by clicking on the product and size that is sold out). That way, you'll get a notif
That is a great question!. In order to give our dresses that magical twirling power 👗 , we intentionally add these seams to make the skirt as full as possible without being limited by fabric width.
Unfortunately, we are not able to offer customized options, I am so sorry!That being said, we have had many customers have success taking their dresses to a local seamstress or tailor to help them with that type of request.
If you have loose threads on your dress, please take special care by trimming the threads carefully with scissors without pulling them to prevent further damage. For loose sequins, you can secure them back onto the dress with a few stitches using a n
Yes! We do have a selection of outfits that cater all members of your family! Feel free to browse through our current boy styles here or outfits for the whole family here 💕. Stay tuned, as we have big plans to expand our options!
You may notice some color variations when ordering a restocked item, which is totally normal! The goal is to always keep the color as consistent as possible, however each batch of fabric will vary. No intentional changes are typically made on our res
Occasionally, we will send out an email letting you know you have a remaining balance. So if it's been a while and you suddenly get an email saying "RE: Ivy City Gift Card", you have available credit!. The email will have a copy of your gift card cod