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Shipping + Delivery

Check out all things related to shipping here!

Processing Time

We're typically able to ship orders within 5-7 business days (except for sales and pre-orders). Once your order has processed, it will ship according to your selected shipping method. Shipping time frames do not include processing time. If you are ne

When can I expect to receive my order?

We can not wait for you to get your order! Our in-house fulfillment team works super hard to ensure your order is fulfilled in 5-7 business days (7-10 business days during sales), unless it's a pre-order*. Once your order is fulfilled, it will then s

Do you ship to P.O. Boxes?

We are not typically able to ship to P.O. Boxes, so please enter a physical address when adding your shipping information. If you absolutely must ship to a P.O. Box, please contact us and we will do what we can to try and accommodate that, although w

Expedited shipping

Great news, we offer expedited options for those last minute special occasions!. Please note, we need time to process your order before it is ready to ship, so you'll want to take that into account when choosing your speed. We typically need 1-2 busi

What is package protection?

We offer Shipping Protection as a way to protect your order should anything happen during transit. The shipping protection is an affordable guarantee that if your package doesn’t make it to you or is damaged during transit, you will be compensated.

International Shipping

We love our international customers and ship world wide!. Shipping costs vary, so once you're ready to check-out shipping costs will be calculated in the check-out cart. Generally, international orders will take 2-4 weeks to arrive once shipped. Expe

What should I do if my package is marked as delivered but I have not received it?

We are so sorry to hear your order has not been received!. If your package has been marked as delivered but has not arrived, it can sometimes happen that carriers prematurely mark a package as being delivered, and the package may turn up a few days l

Can I change the shipping address on my order?

If you need to change the shipping address for your order, please reach out to us as soon as possible with the updated information, and we will be happy to accommodate your request if the order has not yet shipped. Please note, the window to make cha

Can I update my shipping method after placing an order?

If you wish to upgrade your shipping to a faster method, please let us know as soon as possible which method you would prefer, FedEx 2Day or FedEx Priority Overnight. Please be aware that we need to hear back from you within a very short window of ti

Pre-Order Information

We typically offer pre-orders once certain styles sell out, if we know we are able to restock within a reasonable amount of time. Pre- Orders have varying processing times. To check the ETA on when a pre-order will ship, please check the "Ship By" da