How do I Submit a ReturnUpdated 6 months ago

Head to our Returns Portal to set up a fast and easy return!
*Please note, you have 30 days from when your return was submitted otherwise, your return will expire and no longer be approved. 

• Enter your order number and shipping zip code. 
  • If you purchased in store, choose "start with email" instead. 
  • If you are returning a gift, select the gift return option. 
• Ensure you package your return with the "Oh Happy Day" bag that came with your order and all tags still attached. Returned items must be unworn, unwashed and have all tags attached to be accepted. 
• Full policy details can be found here
• Returns are processed after your item is delivered back to our warehouse and has passed inspection.
  • If you are needing a quick exchange, please contact our customer service team 
    • Email: [email protected] Text: 385-325-8169 Chat: On website
• Please note items marked as Final Sale are not eligible for return or exchange

Return Labels

• Pre-paid return labels are available for eligible returns submitted through our Return Portal
• Once you have the return label, simply attach it to the outside of your box. *Separate returns must be sent back separately to ensure accurate completion of your request.
• It's highly encouraged that you ensure your package is scanned as received at the time of drop off and obtain a receipt to ensure accurate completion. 
• We are not able to provide return labels for international orders. Please see the International Returns article for more information. 

*Please do not return your order without submitting a return request. We are not able to accept responsibility for returns that do not have a request recorded, or that are lost.